Once they gain access, scammers can potentially control your screen, view information stored on your device and access sensitive personal or financial details. This may include gaining access to your online banking. They can change passwords, restrict your access to accounts and use your information to commit fraudulent activities, including identity or money theft.
There are simple steps you can take to help protect yourself.
Never allow remote access to your device unless you are certain who you are dealing with. Never download remote access apps or software at the request of someone who has contacted you unexpectedly. Remember that remote access may give someone visibility of other information stored on your device.
Be cautious when sharing personal or financial information over the phone. Only provide sensitive information when you have made the call yourself using a trusted phone number, and never share your login details, passwords or security codes.
It’s also important to keep your devices protected with regularly updated antivirus software that you have purchased and installed yourself.
If you believe your device has been compromised by a remote access scam, act quickly and contact the GMCU team
GMCU is committed to helping our local community stay informed and better protected from scams. When in doubt, stop, take a moment and seek advice before giving anyone access to your device or information.