Council’s chief financial officer Matt Jarvis said there were multiple ways available to pay rates, including direct debit options.
Mr Jarvis said the suite of options were to give property owners the flexibility to pay their rates in a way which best suited their needs.
“As well as the lump sum, quarterly and 10 instalments options, you can organise to have weekly or fortnightly payments direct debited from your bank account,” Mr Jarvis said.
“Simply fill out the direct debit form on our website or you can send an email requesting this direct debit function.”
Mr Jarvis said the community generally wanted to know three things when their rate notice arrived.
“What am I getting for my rates, how much have they increased and how rates are calculated are by far the most common questions we receive,” he said.
“From footpaths and roads to maternal and child health, from parks, gardens, and libraries to rubbish collection and landfills — our ratepayers fund more than 50 different corporate, infrastructure and community services.”
Mr Jarvis said the rate cap of 1.75 per cent, as set by the Victorian Government, would help preserve council’s ongoing financial sustainability.
“We encourage anyone who would like to know more about our payment options or rebates they may be entitled to, to give us a call or drop into our customer service centres in Cobram or Yarrawonga,” he said.
“Any ratepayers experiencing financial hardship are encouraged to make contact with council to discuss all the available options.”
For more information about rates, fees, charges and payment options, visit moira.vic.gov.au